Terms & Conditions

1. GENERAL TERMS OF E-SHOP
The present website is the electronic store for the sale of goods over the internet (hereinafter “The Store”) of the corporation under the name of “Christos Papapanos- Dreametal Kobudo”, having its registered seat in 99 Ilioupoleos Ave, Dafni, 17237 Athens, Greece, email sales@weaponskobudo.com tel +30-210-9733558 (hereinafter “the Company”). More specifically, under the general terms of this present agreement the Company wishes to set forth in a clear, lucid and comprehensive manner, abiding to the principles of good faith and to provisions on the validity of contracts, the terms and conditions under which it enters into transactions, according to the laws and provisions on distant trading.


2. STORE'S LIABILITY
This present website may contain links or signs relating to other webpages which belong or are administered by third parties. The Company does not administer nor monitors and therefore does not bear any responsibility regarding any information, product or service contained in them. Consequently, for any problem that may arise during the visit/use of them you are required to address yourselves directly to the relevant websites and pages which bear the relevant liability for the provision of their services.
The Store checks for any defects or for bad quality of products provided to its customers. All products are carefully packed and dispatched in excellent condition. However, should the existence of a defective product in the delivered quantity be confirmed you maintain the right to return it and have the option to replace it at our own dispatch expenses or to be reimbursed.


3. LIABILITY OF THE VISITOR/USER
In addition, the visitor/user responsibly declares that he is legally capable to enter to the present contract as well as to make use of this present website under the terms and conditions herewith. The visitor/user agrees and accepts that he is financially liable for every use of the present website as well as for the use of his user account from others – including persons co-habituating with him. The visitor/user agrees to monitor each use of this particular website made by under-aged persons using his account or name.


4. PRODUCT CANCELLATIONS & RETURNS
The order you have placed through the online shop can be cancelled at any time prior to invoicing by contacting us through email, by phone, or by cancelling the order through the order preview page. If you choose to cancel an order paid through credit card the full amount will be immediately credited on your credit card.
Dreametal Kobudo makes handmade products. Each product is carefully inspected and tested before shipment. Nevertheless, in case customer is not satisfied with the purchase, company should be contacted via e-mail or phone to discuss customer’s
options. Customer should contact the company within 7 days of delivery and you can return the products within 15 days from the delivery date and ask for a product replacement or a refund. In order for your return to be accepted, the product must be in its original packaging in excellent condition and the product must be unused. The product must be accompanied by the full contact details of the sender and the purchase receipt. In any case, the original packaging, handling and shipping fees are not refundable.
Unless the above regulations are fulfilled in their entirety, your product will be returned to you and the company will have no further obligation.
The cost of returning the product is covered by the customer. Alternatively you can return a product bought through the web or mail order through our physical store.


5. COMPLAINTS
Should you have any complaint regarding our products or service please contact us via email or phone. Once your complaint is checked we will contact you the soonest possible.


6. FRAUDULENT USE OF THE CLIENT'S CREDIT CARD
Credit card transactions made through the online shop will appear on your bank statement with the name "Dreametal Kobudo".
Should there be a confirmed fraudulent use of your credit card, your charge may be cancelled following a request to the credit card issuing Bank which shall investigate your complaint or accusation. For this reason you are immediately required to notify the issuing bank after detecting such occurrence in order for it to cancel the card and to preclude its use from unauthorized persons.


7. AMENDMENT OF THE PRESENT TERMS
The Store reserves itself the right to amend or renew the transaction terms and conditions of this present. The administrative company of this present website undertakes the obligation to update the present text accordingly.


8. APPLICABLE LAW AND OTHER TERMS

All transactions executed through this present Store are regulated by the Greek law, European community law as well as by the relevant international conventions.
Any provision of the above terms which shall be deemed to be against law ceases automatically to be valid and is extracted from this present, without in any way affecting the validity of the rest of the terms.